Previous Work
Au-Pair
Blake family, Narangba, February 2011 – Present
Responsibilities include:
- Supervising children between the ages of 2 and 11
- Preparing healthy meals and snacks
- Entertaining the children using; craft, drawing, play-dough, cooking and baking, outside play, imaginative play (make-believe)
- Dressing the youngest child and changing nappies
- Bathing the children, preparing them for bed, reading stories
- Taking the children to the park on nice days
- Light household duties including; vacuum-ing, cleaning one of the bathrooms, laundering bath towels and sometimes wet beds, sweeping, washing up, stacking/un-stacking the dishwasher, helping the children tidy their rooms
Achievements include:
- Assisting the 2-year-old to correctly identify colours and body parts
- Assisting the older children with costumes on School Book Week dress-up day
- Assisting the older two children with homework
- Introducing all the children to new foods (such as nori rolls, potato and leek soup, vegetable lasagne)
Reason for leaving:
Mutual agreement to terminate contract.
Check-out Operator/ Supervisor/ Duty Manager
Coco’s Fresh Food Markets, Morayfield, March 2009 – October 2010
Responsibilities included:
- Serving customers quickly and efficiently
- Handling cash and EFTPOS, working the till, calculating till amounts at the end of the day
- Calculating safe balances and being charged with locking the till at nights
- Managing customer complaints and rectifying any problems, issuing refunds or replacements where needed
- Assisting customers with product choices or finding products
- Maintaining front end product presentation
- Filling grocery bays and continually “facing-up” (product display)
- Cleaning duties including; sweeping, mopping, wiping fridge doors, cleaning check-outs, scrubbing the inside of the fridge and fridge displays, emptying bins and cardboard trolleys
- Cleaning up spills and breakages swiftly and efficiently, including; oil, glass, milk and produce
- Supervising front end staff, ensuring everyone got their allocated breaks, there were enough operators to serve customers in a timely manner, mandatory work was being done and extra work was available for early finishers
- Assisted with training new employees
- Managing staff store-wide, ensuring the departments communicated with each other, work was being completed within time frames, coordinating breaks across departments
- Locking the safe, office and store at the end of evening shifts. Setting the store alarm
Achievements:
- Promotion from check-out operator to front-end supervisor
- Promotion from supervisor to duty manager
- Worked across departments including service, grocery and produce
Reason for leaving:
The company went into liquidation and I lost my job.
Shop Assistant
Nextra Newsagent, Morayfield, February 2009 – April 2009
Responsibilities included:
- Checking and cashing lottery tickets and scratch-its
- Serving customers quickly during peak times
- Handling cash and EFTPOS, and operating the till
- Assisting to set up displays
- Cleaning duties including; vacuum-ing, wiping down benches, dusting
Reason for leaving:
I began working at Coco’s Fresh Food Markets and was getting more hours there than with Nextra.
Cashier/ Customer Service
Master Noodle, Morayfield, March 2007 – April 2009
Responsibilities included:
- Taking orders in person and over the phone
- Handling cash and operating the till
- Managing customer complaints and rectifying any problems
- Assisting customers with choices about products
- Assisting co-workers to better their English-speaking skills
- Cleaning duties including; sweeping, mopping, washing-up, wiping down benches, tables and display cabinets
- General help around the kitchen
Achievements included:
- Identifying marketing opportunities and building an online presence for the company
- Making their phone number more accessible to customers
Reason for leaving:
I began working at Coco’s Fresh Food Markets and my regular Master Noodle shifts were cutting into my availability and causing roster clashes.
School Based Work Experience
David Jevons Photography, Morayfield, 18 June 2007 – 22 June 2007
Description:
While working with David, I was able to take advantage of the opportunity to improve my photography skills and learn new ones. I shot two weddings, one low key beach wedding on Bribie Island and one formal indoors wedding in Maleny. I was also able to shoot a roll of black and white film and develop in it a dark room. I learnt some invaluable editing tips that apply across many different types of editing software and developed my artistic ability both behind the camera and during the editing process.
